Protection of our customers is important to Tappr. Whether it be the business owner or the customer, both are important to Tappr.
How does merchant protection work?
Tappr works with the merchant through-out the payment dispute process. In the event that there is a disputed transaction, Tappr will be notified by the issuer and will endeavour to resolve the dispute in a proper and timely manner.
How does buyer protection work?
The card-issuing bank does not share the buyers' identity with Tappr. Tappr is unable to provide the customers contact information. Card-issuing Banks provide protection against fraudulent transactions for cardholders. Tappr upholds this protection between the card-issuing bank and the cardholder.